HISTORY OF COFFEE NEWS
The "Original" Recession - Buster!
by Jean Daum, Coffee News World Head Office
Coffee News's predecessor was a community
newspaper I designed in
1982. (Full documentation of results available to anyone who needs
proof). It was designed to kill a very specific recession happening in
Charleswood - a bedroom community of Winnipeg (Manitoba, Canada), that
was on its way to becoming a ghost town.
One in every four stores in it's business
district were empty and
abandoned, with the rest losing money hand over fist and hanging on for
dear life. New businesses that could have revitalized the area were
notoriously short-lived - some even come and gone within their first
month!
To business, Charleswood was sheer poison.
Why? It was a bedroom
community, no-one drives through Charleswood on their way to work so
all businesses depended on residents to shop at their stores. Residents
had very little community spirit and were not about to "support"
businesses they thought HAD TO BE over-priced, and with less selection
than they had been lead to believe was available elsewhere, by
Charleswood's only community newspaper - Metro One - from St. James
which is across the river.
No-one from St. James would drive all the
way to Charleswood to shop, so Charleswood advertisers were forced to
pay for four TIMES the circulation they needed to be able to reach
their Charleswood customers - at four times the cost! In the end, the
cost outweighed the return and they stopped advertising. With only
flyer advertising able to reach their potential Charleswood customers -
at ten times the cost of a newspaper ad, they couldn't afford to
advertise and they stopped.
It doesn't take long for a
business to lose enough customers that it
can no longer pay its bills. Then, it's too late to advertise because
advertising is a cumulative effect, not a "one ad wonder"!
In the end, businesses in
trouble were filling their windows with 50 - 75% off sale signs -
hoping for any kind of money coming through their door that would keep
their suppliers and worse, their banker at bay. Being a high-brow
community, nothing turned residents off as much as a "sacrifice sale",
so in a week or two, we'd notice the "Bailiff Seizure" sign on the door
and say to ourselves, "Thank God he's gone". It was depressing to have
such people in our community - even if they'd been there for years.
I got shocked out of this general attitude
when I was forced by my
husband (who was renting the hall for dance lessons) to volunteer as
Publicity Chairperson for Varsity View Community Centre. Part of my job
was to sell advertising for the newsletter, which forced me to talk to
business people in my community. Couldn't get around it, I HAD to go
into stores I had never shopped at as a resident.
It never occurred to me the sacrifice these
business-owners go through just to do business, let alone the horrors
of losing everything they own when they fail. I didn't do very well
selling ads to support the community centre, but it did convince me
that if I didn't do something - no one else was even concerned enough
to try.
My newspaper lasted two and
a half years and in that time, I was
able not only to re-establish 100% thriving occupancy in the
Charleswood Business Community, I completely reversed the established
80% failure rate of new business to a success rate of 80% with the
majority of business expansions in this previously named "poison area"
due to the success of new business in the area.
I had also created such a fervor of
community spirit that all three community centres that where previously
dying from a lack of support had to greatly expand their existing
facilities.
My newspaper died a very undeserving death,
at the hands of the Post Office which decided my profits from inserts,
which were subsidizing my ad rates, was now going to be 60% of my
costs. I lost everything I owned and loved trying to keep my newspaper
going until the final decision from the Post Office - 3 months and
$25,000 in debt later.
It took me years to recover personally, but
if you notice, Coffee
News is not delivered to homes. I had to find a new delivery source,
and restaurants were perfect since the majority of people who go there
are people with extra money to spend. Add in a fast-read, restaurant
format/ affordable ad rates - perfect for new businesses with little
money to spend/the same great business-building ad results that
practically rebuilt the entire Charleswood business community - and all
the rest is history.
Coffee News is the ULTIMATE RECESSION
BUSTER, but this time,
everybody - even me - is well into the black. It feels great to be a
volunteer working towards something that will change the lives of so
many people for the better, but to be able to KEEP doing these good
deeds for many, many years, it can't be done as a personal unpaid
volunteer effort as my newspaper was.
It HAS to be well-paid to be forever
self-sustaining and that's the most important lesson I learned from the
demise of my newspaper. Now, 12 years since Coffee News began, many
hundreds of towns and cities in THIRTY COUNTRIES are being personally
revitalized by hundreds of caring Coffee News people who too
single-handedly, believe they can make a difference in their own
community - for many years to come.
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